Terms of Service
Overview
Welcome to Falkedun™. Throughout this website, “we,” “us,” and “our” refer to Falkedun™. By visiting our website, browsing our products, or placing an order, you agree to follow these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
If you do not agree with these terms, please do not use our website or services.
1. Online Store Use
By using this website, you confirm that you are legally able to make purchases in your location. You agree to provide accurate, current, and complete information when placing an order or contacting us.
You are responsible for keeping any account login details secure and for all activity under your account.
2. Product Information
We do our best to present product descriptions, images, colors, and details accurately. However, product appearance may vary slightly due to screen settings, lighting, or display differences.
We may update, change, or discontinue products at any time without notice.
3. Orders
Placing an order means you are offering to purchase the selected items. We reserve the right to accept, reject, cancel, or limit any order at our discretion.
Once an order enters processing, cancellation or changes may no longer be available. Purchases are intended for personal or household use only, not for resale.
4. Pricing & Payment
All prices are listed in USD unless otherwise stated. Prices, discounts, and promotions may change without notice.
You agree to provide valid payment and billing information. Payments are processed through secure third-party payment providers, and Falkedun™ does not store your full payment card details.
5. Shipping & Delivery
Delivery times shown on our website are estimates only. We are not responsible for delays caused by carriers, customs, weather, incorrect shipping information, or events outside our control.
6. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy. Please review that policy before requesting a return.
7. Intellectual Property
All website content, including text, product images, logos, graphics, designs, and branding, belongs to Falkedun™ or its content providers. You may not copy, reproduce, modify, sell, or use our content without written permission.
8. Third-Party Services
Our website may include third-party tools, payment providers, apps, or links. We are not responsible for third-party websites, services, policies, content, or transactions.
9. Shopify
Our store may be powered by Shopify. Shopify provides technology that helps us operate our online store, but purchases made through this website are transactions between you and Falkedun™.
10. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you agree that your information may be collected and processed as described in that policy.
11. User Feedback
If you send us reviews, comments, suggestions, or other feedback, you allow Falkedun™ to use that feedback to improve, promote, or operate our services without restriction or compensation.
12. Errors & Updates
Occasionally, information on our website may contain errors, including product details, prices, availability, or shipping information. We reserve the right to correct errors, update information, or cancel affected orders when necessary.
13. Prohibited Use
You may not use our website for illegal, harmful, abusive, misleading, or unauthorized purposes. You may not attempt to interfere with website security, upload harmful code, scrape content, misuse customer information, or violate intellectual property rights.
14. Disclaimer
Our website and products are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, error-free, or fully secure.
15. Limitation of Liability
To the fullest extent permitted by law, Falkedun™ will not be liable for indirect, incidental, special, or consequential damages related to your use of our website, services, or products.
16. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our website after changes are posted means you accept the updated terms.
17. Contact Information
Questions about these Terms of Service may be sent to:
Falkedun™
Elias Pet Shop
1808 E Florence Ave
Los Angeles, CA 90001
United States
Phone: +1 (323) 581-3156
Email: service@falkedun.com